These FAQ's have been developed to answer some of the common questions regarding training for you and your associates. If you have further questions or need verification on a specific question, please contact the Learning & Development Department at L&DSupport@ccbcu.com.
Q: I want to send my employees to training. What do I, as a supervisor, have to do?
A: This depends upon the type of training desired. If on-line courses are desired, go on-line to Coca-Cola United University and log onto one of our virtual campuses. The Bottler's Learning Center has hundreds of courses on various topics including the Coke System and soft skill training. If the course is unique to Coca-Cola United, log onto UU Coke Campus. If an instructor-led course is desired, complete the "Request a Course" form.
Q: How do I access Lynda.com?
A: The Lynda.com virtual campus has limited availability. Contact L&D Support for information on accessing this campus.
Q: I have a few part-time employees in my area. Can I send them to training?
A: Yes. Part-time employees may attend.
Q: Employees have asked me whether they will receive their normal salaries while in training. What should I tell them?
A: When training is required by the Company, employees will be compensated as regular work time. This typically includes instructor-led training held during work hours. Employees who choose to take course online through one of our e-learning campuses do so on their own time without compensation.
Q: How do I process a request for specialized training?
A: Go on-line to CCUU and "Request a Course."
Q: I have a few employees who received less than satisfactory performance evaluation scores. Can the L&D Department help them improve their skills?
A: Yes. We can work with supervisors to identify the training needs of the employees and find the best suited training methods to help them improve their performance deficiencies.
Q: What do I do to cancel a training session?
A: To cancel a training session, you must notify the Training Manager at
